The challenge
Manual flows and physical forms;
Waiting time for service or response from the operator;
High volume of in-person services;
Many questions from customers about rights and duties in supplementary health;
Market pressure and entry of healthtechs;
Previous app with few services and low rating.
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The solution
Focamos o produto com o processo que a Evoluum executa: C.O.O.P - Collaboration Of Outstanding People (Colaboração de Pessoas Excepcionais).

The solution
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.




The solution
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
35% reduction
in connections to the Contact Center.
The solution
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O sucesso vai além dos 500 mil downloads: o app também conquista ótimas avaliações nas lojas, reforçando a confiança e a qualidade do produto.
Testimonials
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"Evoluum goes beyond simply delivering lines of code! They deliver enriching experiences, learning experiences and collaborate in the evolution and simplification of products and technologies made to humanize"
Fabian Arthur
Group Product Manager
Unimed Greater Florianopolis
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